Climbzone at Xscape Braehead

Terms & Conditions of online booking

  • Upon arrival at Climbzone, please report to reception and sign in for your session
  • All courses run with up to 8 climbers per instructor
  • For ages 7 and up only
  • Children under 16 years of age are under Climbzone supervision until the stated finish time, after which they must be met at Climbzone reception by a parent or guardian
  • We ask all parents and guardians of younger children to be aware of the finishing times and  remain in the area
The activities should not be used by anyone that is / has:
  • Over the weight of 120kg, approx 18.5 stone
  • Pregnant
  • A heart complaint
  • A spinal injury or weak spine
  • Any medical condition they consider may be exacerbated by the activities
Please note that all courses require 96 hours notice for any modifications or cancellations. If less than 96 hours notice is given, the booking cannot be modified or refunded. Refunds are not offered if the participant decides not to complete an activity.

Due to the varying ages and abilities of the participants booking on to sessions, Climbzone can only guarantee one go on your chosen activities in the time allotted.

If you are making a booking that will involve other people, you are responsible for informing them of these terms and conditions.

The allotted time includes kitting up and de-kitting.

The course runs only at the time stated. We advise you to arrive about 10 minutes prior to your session, especially weekends and holidays. Due to time constraints, if you arrive more than 20 minutes after the allotted time for your activity session you will not be able to take part in this session. A refund or re-booking cannot be offered if you fail to make the allotted time.

Climbzone reserves the right to terminate the session for any participant found to behave in an inappropriate or unsafe manner.

Please note that,
"The BMC recognises that climbing and mountaineering are activities with a danger of personal injury or death. Participants in these activities should be aware of and accept these risks and be responsible for their own actions and involvement."
Climbzone takes responsibility for providing facilities for clients' enjoyment of the climbing activities. Whilst all practical steps have been taken to minimise the risk involved, Indoor Climbing is a dangerous activity. Neither operating company nor its employees shall be liable for any loss or injury arising from participation in activities within the centre.

Climbzone does not accept personal cheques as payment for activities. We do accept company cheques.

Nothing contained within these terms will affect any statutory rights.

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