Here are some answers to some of our most frequently asked questions!
- Is there someone supervising the session?
Yes, one of our instructors will be with the group the entire time.
- How old do you have to be?
We take anyone from the age of 7 years old.
Something practical and comfortable - including socks (no skirts). We will supply all technical equipment including shoes if you need them.
- How early should I arrive for my booking?
You should arrive about 10 minutes before your session starts so you can get signed in and ready to start on time (on peak days you may want to plan to arrive earlier). Come to reception, tell us your name and we will sign you in.
- Do I need to book in advance?
To avoid disappointment, we do advise you to book in advance - especially for weekends or during holiday periods. However, there are often spaces available on the day - but these may be limited.
Yes of course! You can buy a voucher for any amount over £12. You can purchase these via telephone or in person. They can be redeemed online, in person or on the phone.
- Where have all the helmets gone?
After much debate and research it has been decided that Climbzone will be going helmet free (apart from Schmoolz users) as of 16/06/2011.
The risk of injury through the use of helmets out weighs the protection afforded by a correctly fitted helmet.
To lessen even further the risk of head injury to participants a number of changes have taken place. These include altering the Skypark and adding extra padding to the Drop pounds and platforms.
We are not the only climbing wall / ropes course to stop using helmets and the default position of always wearing one indoors is increasingly being questioned. This was not a decision made lightly; a full risk assessment has been carried out as well as seeking advice from other providers and technical experts.
Disadvantages of helmets at Climbzone:
- Risk of entrapment
- Risk of strangulation
- Impaired peripheral vision
- Discomfort causing distraction
- ‘One size fits all’ helmets may result in poor fitting offering poor protection
- Helmet being dropped on spectators.
- Hygiene issues
- Creating an unfounded sense of invulnerability
The advantages of helmets at Climbzone
- Protection to the head when striking a hard surface
- Protection to the head when struck by a falling object.
These ‘advantages’ are mitigated by design of Climbzones facilities and our method of operation.
If you would like to know more use this
link.